Products may be returned within 14 calendar days after receipt, provided that they have not been used, are in their original packaging, and are in the same condition in which they were delivered. Certain products, such as food products or personalized items, may not be returnable.
Before returning a product, please contact us by email at [email protected], providing your order number and the reason for the return.
We will provide you with instructions regarding the return address and procedure.
Return costs are covered by the customer unless a damaged or incorrect product was received.
If you receive a damaged or incorrect product, please contact us within 3 days of receipt and include photographs showing the damage or confirming the issue.
We will cover all costs associated with the return or exchange of a damaged or incorrect product.
Refunds are processed within 14 days from the date we receive the returned product and inspect its condition.
If the product is returned in accordance with these Terms, the refund will be issued using the same payment method used for the original purchase.
If you have any questions or require additional information regarding these Terms, please contact us:
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